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Global Crowds Flock to Apple Stores for iPhone Duo Debut

Lines formed overnight worldwide as customers sought limited walk-in stock for the new foldable device, prompting Apple to direct buyers to the app for inventory updates.

By Andres Paredes ·

Illustration for: Global Crowds Flock to Apple Stores for iPhone Duo Debut
Illustration generated for this article, not a news photograph.

The long-awaited iPhone Duo officially launched to the public on Friday, October 23, drawing massive crowds to Apple retail locations across the globe. The device, which marks Apple’s first foray into the foldable smartphone category, saw immediate demand as customers gathered to experience the hardware in person.

Apple released a statement detailing the launch event, noting that team members at stores worldwide provided hands-on demonstrations and personalized shopping assistance to the influx of visitors. The company highlighted the enthusiasm surrounding the debut, with photos shared from various international locations showing packed floors and engaged shoppers.

High-level Apple executives were present at key venues to oversee the rollout. At the flagship Fifth Avenue store in New York, senior vice president of worldwide marketing Greg Joswiak joined retail executive Vanessa Trigub to celebrate the milestone. Meanwhile, in Austin, Texas, CEO John Ternus was on hand at the Domain NORTHSIDE location alongside retail chief Deirdre O’Brian. Recent reports indicate that Ternus toured Apple’s Austin offices earlier in the week, a visit that coincides with the Formula 1 United States Grand Prix taking place in the city this weekend, a race for which Apple serves as the exclusive US streaming partner.

While the atmosphere was celebratory, inventory constraints quickly became apparent. Lines began forming at Apple Stores overnight, with many customers hoping to secure a unit without a prior online reservation. Apple had previously warned that walk-in availability would be limited, and that prediction proved accurate as stores faced significant demand.

Retail staff have been managing the flow of shoppers by informing those who arrived without stock that they should check the Apple Store app the following day at 10 a.m. Eastern Time for updated in-store inventory details. This guidance aims to help customers determine if their desired model and color are available at their local location before making a trip.

The launch represents a significant moment for Apple’s hardware lineup, as the company introduces its first foldable iPhone to a competitive market. The strong initial turnout suggests that consumer interest in the new form factor remains high, despite the logistical challenges of limited initial supply at physical retail locations.

As the first day of sales concludes, the focus shifts to how effectively Apple can manage inventory through the app to meet ongoing demand. The company’s strategy of directing walk-in customers to digital inventory checks aims to streamline the purchasing process and reduce frustration among buyers who missed out on the initial in-store stock.

Source: 9to5Mac · original report published

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